FAQs
Everything Our Customers have asked
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Once Upon a Blossom offers aesthetic and customizable flower walls at an affordable price. Crafted with eco-friendly materials, they're the perfect way to celebrate any occasion beautifully and sustainably.
At Once Upon a Blossom, we believe everyone deserves to create unforgettable moments. That's why we offer high-quality flower walls at affordable prices. Believe it or not, you can experience this luxury for 20% less than you might get outside of Once Upon a Blossom.
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We know price matters! While Once Upon a Blossom walls may seem like an investment, our advanced technology ensures long-lasting beauty and vibrant colors. Plus, we prioritize eco-friendly materials and fair labor practices.
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Your flower wall order includes:
- Flower Wall Panels: We provide all the panels required to create your chosen size (e.g., 4 panels for an 8ft x 8ft wall). Each panel measures 2ft x 8ft for easy assembly.
- Easy-to-Follow Instructions: Our clear instructions ensure a easy setup process, so you can bring your flower wall vision to life quickly. Watch Video
- Flower Touch-Up Kit: Minor imperfections happen in a long run. That's why we include a flower replacement package for a flawless long-lasting look!
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Expect delivery for your flower wall within 40 business days after placing your order. This timeframe applies to international shipping. Learn More
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Each flower wall is handcrafted with care using top-quality and eco-friendly materials (production 5-7 days, overseas shipping 25+ days). The wait ensures lasting beauty you'll hold for years!
We also provide expedited shipping. You will receive it in 7 days after the product is shipped. -
Free Shipping: You will receive it in 25 days after the product is shipped.
Expedited Shipping via UPS: You will receive it in 15 days after the product is shipped.
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Quality Guarantee: Within 7 days of delivery, if there's a quality issue with your flower wall, we'll offer a full or partial refund depending on the nature of the problem.
Since each Once Upon a Blossom flower wall is crafted with care and attention to detail, we can't accept returns due to change of mind after customer receiving the product.
Custom Items are Final Sales.
Please enquire for more information about our Return & Exchange policy. -
Need to Change Your Plans? We Understand.
We're happy to accommodate order cancellations whenever possible. Here's a breakdown of our policy:
- Full Refund (48 Hours): Change your mind within 48 hours of placing your order, and you'll receive a full refund.
- Partial Refund (2-7 Days): For cancellations between 2 and 7 days, we offer an 80% refund to cover restocking fees.
- Order In Production (After 7 Days): Unfortunately, cancellations cannot be accepted after 7 days of placing your order, as your flower wall will be nearing completion by then.
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Absolutely! Assembly is a breeze. Most walls feature a user-friendly interlocking system and can be put together by one person in under 15 minutes. Watch Video
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