Payments & Safety
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
Shipping & Delivery
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Expect delivery for your flower wall within 45 business days after placing your order. This timeframe applies to international shipping.
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Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy. -
Free Shipping: You will receive it in 30 days after the product is shipped.
Expedited Shipping via UPS: You will receive it in 15 days after the product is shipped.
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Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region. -
Each flower wall is handcrafted with care using top-quality and eco-friendly materials (production 5-7 days, overseas shipping 30+ days). The wait ensures lasting beauty you'll hold for years!
We also provide expedited shipping. You will receive it in 15 days after the product is shipped.
Why Once Upon a Blossom?
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Once Upon a Blossom offers aesthetic and customizable flower walls at an affordable price. Crafted with eco-friendly materials, they're the perfect way to celebrate any occasion beautifully and sustainably.
At Once Upon a Blossom, we believe everyone deserves to create unforgettable moments. That's why we offer high-quality flower walls at affordable prices. Believe it or not, you can experience this luxury for 20% less than you might get outside of Once Upon a Blossom. -
An extended warranty can be added to your products for an additional cost.
Please get in touch for more information about extended warranties.
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We know price matters! While Forever Blossom walls may seem like an investment, our advanced technology ensures long-lasting beauty and vibrant colors. Plus, we prioritize eco-friendly materials and fair labor practices.
Refunds & Exchange
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Quality Guarantee: Within 7 days of delivery, if there's a quality issue with your flower wall, we'll offer a full or partial refund depending on the nature of the problem.
Since each Forever Blossom flower wall is crafted with care and attention to detail, we can't accept returns due to change of mind after customer receiving the product.
Custom Items are Final Sales.
Please enquire for more information about our Return & Exchange policy. -
A refund request can be submitted within a month after the purchase is made.
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In the case when theproduct and packaging are unopened and undamaged, you areeligiblefor a full refund.
In the case whenthe packaging has been opened and the product has been used, you areeligiblefor a partial refund.
In the case when aproduct has been damaged, and the damage is not covered by your warranty, you arenot eligiblefor a refund.
Please check our Terms of Service to see if you're eligible for a refund.
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Need to Change Your Plans? We Understand.
We're happy to accommodate order cancellations whenever possible. Here's a breakdown of our policy:
Full Refund (48 Hours): Change your mind within 48 hours of placing your order, and you'll receive a full refund!
Partial Refund (2-7 Days): For cancellations between 2 and 7 days, we offer an 80% refund to cover restocking fees.
Order In Production (After 7 Days): Unfortunately, cancellations cannot be accepted after 7 days of placing your order, as your flower wall will be nearing completion by then.
Please enquire for more information about our Return & Exchange policy. -
When an order includes free shipping, only the cost of the return shipping is handled by the customer.